Frequently Asked Questions

How do I book an appointment?
Booking is easy! You can use our convenient online booking link anytime, or feel free to call or text us at (760) 919-4771 and we'd be happy to help.
What products do you use?
We proudly use Maria Nila and Innersense for our shampoos, conditioner, and styling products, along with Alter Ego for our professional color services. We carefully choose products that deliver beautiful results while supporting healthy hair.
How do I reschedule or cancel my appointment?
You can reschedule or cancel by clicking the link in your confirmation email. If it's within 24 hours of your scheduled time, our cancellation policy will apply.
Will my card be charged when I book?
Nope! Your card is only placed on file to secure the appointment. You won’t be charged until the day of your service.
What if I’m not sure what to book?
If you’re unsure what service to select or what something includes, feel free to use the live web chat or give us a call or text. We’re happy to help guide you.
Do you accept walk-ins?
Yes! We do accept walk-ins when availability allows, though appointments are always recommended to guarantee your preferred time and stylist.
Can I book with a specific stylist?
Absolutely! You're welcome to request a specific stylist when booking online, by phone, or by text.
How should I prepare for my appointment?
For blowout appointments, just come as you are. We'll take care of the wash and style for you! For color services we generally recommend coming with clean dry hair unless your stylist advises otherwise. Inspiration photos are always welcome.
What should I do if I'm running late?
We understand things happen! If you're running late, please give us a call or text as soon as possible. Depending on timing, we may need to adjust or reschedule your appointment to stay respectful of our other guests' appointments.
I’m having trouble with the booking system—what should I do?
Try refreshing the page or switching to a different browser or device. Still having trouble? Give us a call and we’ll help you out!

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(760) 919-4771

1031 S Coast Hwy 101 A102
Encinitas, CA 92024