Terms of service.

Terms & Conditions / Membership / Cancellation Policy

Appointment Cancellations

We kindly ask for at least 24 hours’ notice to cancel or reschedule an appointment. Failure to provide notice or not showing up for an appointment will result in a charge for the full service amount or a partial fee.

Returns & Refunds

  • All sales and services are final.

  • No returns or refunds will be issued, including in cases of service abandonment.

Membership Terms & Payment Authorization

By purchasing a membership, you agree to the Membership Terms & Conditions and authorize Pure Blowout + Color Bar to charge your credit card monthly for all applicable fees and taxes.

  • Memberships are non-transferable and intended for the sole use of the member.

  • Unused blowouts or haircuts will roll over to the next month but expire 90 days from the date accrued.

  • Unused add-ons (and similar extras) do not carry over from month to month.

  • Benefits cannot be redeemed for cash or store credit.

  • Refunds are not issued for unused benefits at any time, including upon cancellation.

  • Membership fees are due on the 1st day of each month and are non-refundable. Pure reserves the right to attempt collection of overdue payments throughout the month until full payment is received.

Cancellation & Freeze Policy

  • To cancel a membership, members must provide at least 7 days’ notice prior to the next billing cycle.

  • All benefits and entitlements end immediately upon cancellation.

  • Members may choose to freeze their membership instead of canceling for a $10–$20 monthly maintenance fee, billed on the 1st of each month.

  • During a freeze, accrued benefits remain available for use, but new benefits will not accumulate.

Miscellaneous

Pure Blowout + Color Bar reserves the right to:

  • Modify these terms and conditions.

  • Adjust membership pricing or fees.

  • Add or revise rules, regulations, and policies with or without prior notice.

  • Terminate memberships in the event of failed payments or inappropriate conduct.

Extension Policy

We are proud to serve clients with hair extensions and handle them with the utmost care. However, please note:

  • Extensions are delicate, and Pure Blowout + Color Bar cannot be held responsible for extensions that loosen, slip, or sustain damage during washing or blowouts.

  • While we strive to protect your investment, clients accept the risk of extension maintenance as part of their service.